At Family Shoe Centre, your privacy is important to us. This privacy policy is designed to inform you of what information "ShoeTopia" collects, why we collect such information and how we use the information we collect.

Collection and Use of Information

In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself.

As a policy, "Family Shoe Centre" does not and will not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.

Communications: If you provide "Family Shoe Centre" with personally identifiable information, this information may be used to communicate to you information regarding "Family Shoe Centre" and its products. Your personally identifiable information may also be used to improve and customize our Web Site's content and functionality.

Compliance with Law and Fraud Protection: We may collect and disclose any information, including personally identifiable information necessary to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Service Providers: We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, when we need to ship something to you, we must share your name and address with our couriers.

Data Collection Devices, such as Cookies: In some instances, "Family Shoe Centre" may collect non-personal data through cookies and web logs and other monitoring technologies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies on certain pages of our Web Site to, among other things, analyze our web page flow, measure promotional effectiveness, deliver you a more customized shopping experience, track visits from our affiliates and partners and allow the use of our shopping cart. "Family Shoe Centre" does not use cookies to store or collect any personally identifiable information. You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Web Site.

While "Family Shoe Centre" and its affiliates shall take reasonable care to safeguard the information provided by you to "Family Shoe Centre" from unauthorized access or disclosure, "Family Shoe Centre" does not represent or guarantee that the safeguards will provide absolute protection.

"INFORMATION WE COLLECT FROM YOU

We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.User Images. We utilize image(s) you upload for various purposes, including uploading user-generated content like product reviews, facilitating support chat interactions, and enabling image-based product search for a seamless shopping experience.Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.Login information. We collect Login information if You are logging to our account with Authentication Data.If you choose to delete your account and all associated data (or specific parts of it), send an email to "support@familyshoecentre.co.za" requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done."